Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly:

  • Account Information: Name, email address, password
  • Profile Information: Artist name, genre, biography (for artists)
  • Transaction Data: Purchase history, wallet addresses, trading activity
  • Communications: Support requests, feedback, correspondence

2. Information Collected Automatically

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, features used, time spent on platform
  • Cookies: Session cookies for authentication, analytics cookies

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Respond to support requests and communications
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, hosting providers, analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Public Blockchain: Transaction data recorded on public blockchains is visible to all

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Children's Privacy

BMX is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Contact

For privacy inquiries: admin@bitmusicex.com