BMX is committed to protecting the rights of artists, creators, and users. This policy outlines how we handle disputes related to ownership, impersonation, copyright infringement, and content takedown requests.
If there is a dispute about who owns the rights to an artist name, brand, or token:
Required documentation: Government ID, proof of artist name ownership (trademark, contracts), evidence of music releases.
Creating an account or token that impersonates another artist, celebrity, or public figure is strictly prohibited and will result in:
If you believe someone is impersonating you or another artist:
Response time: Within 24-48 hours for impersonation reports.
To submit a copyright infringement notice under the Digital Millennium Copyright Act (DMCA), include:
Send DMCA notices to: admin@bitmusicex.com
If you believe your content was wrongly removed, you may submit a counter-notice with your identification, contact information, and a statement under penalty of perjury that you believe the material was removed in error. Counter-notices must be sent within 10 business days of removal.
To maintain platform integrity, artists must meet verification standards. If an artist's verification is challenged:
Verification requirements: Government ID, proof of music releases (Spotify/Apple Music links), social media verification, management/label confirmation (if applicable).
| Dispute Type | Initial Response | Resolution Target |
|---|---|---|
| Impersonation | 24-48 hours | 3-5 business days |
| DMCA Takedown | 24-48 hours | 10 business days |
| Ownership Dispute | 3-5 business days | 30 business days |
| Verification Challenge | 3-5 business days | 14 business days |
Choose the appropriate channel for your dispute type: